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MyHairMail

Confidence Shield™ Protection

Shipping Protection

Confidence Shield™


Premium Shipping Protection for Your Peace of Mind



Program Overview

MyHairMail Confidence Shield™ is an optional shipping protection service available to customers in the contiguous United States. For a small fee, you can add an extra layer of security to your premium hair piece purchase.

Shipping Protection | Only $3.95 per Order

Add to Cart →

Coverage Details


📦 Lost Package Protection

  • Applies to packages presumed lost by the carrier
  • Claim window: 7-30 days from shipping date
  • Requires valid tracking information

🔒 Theft Protection

  • Covers packages marked "delivered" but not received
  • Claim window: 5-15 days after delivery date
  • May require police report for claims over $500

📋 Shipping Damage Protection

  • Covers items rendered unusable due to transit damage
  • Claim window: 15 days from delivery date
  • Photographic evidence required

📋 Simple Claim Process

  1. Visit myhairmail.com/confidence-shield
  2. Submit claim with order number and tracking information
  3. Provide supporting documentation
  4. Receive claim decision within 5-7 business days

Replacement & Refund Options

  • Replacement with identical item (preferred option)
  • Full product refund if replacement unavailable
  • Replacement shipped via standard ground shipping

❌ Exclusions

  • Intentional damage
  • Normal wear and tear
  • Improper storage or handling after delivery
  • Packages shipped outside contiguous United States

💰 Simple Pricing

$3.95

per Order

Frequently Asked Questions


Q: Is Confidence Shield mandatory?

A: No, it's completely optional and can be added at checkout.

Q: How quickly are claims processed?

A: Most claims are reviewed within 5-7 business days.

Q: What if my item is out of stock?

A: We'll provide a full refund or help you select an alternative product.

Q: Can I add protection after placing my order?

A: Confidence Shield must be added at the time of purchase.

Ready to Submit a Claim?

  1. Visit myhairmail.com/confidence-shield
  2. Have your order number and tracking information ready
  3. Be prepared to upload supporting documentation
  4. Complete online claim form
Submit Your Claim →