Confidence Shield Shipping Protection
MyHairMail®
Confidence Shield™ Protection

Confidence Shield™
Premium Shipping Protection for Your Peace of Mind
Shipping Protection | Only $3.95 per Order
Add to Cart →Coverage Details
📦 Lost Package Protection
- Applies to packages presumed lost by the carrier
- Claim window: 7-30 days from shipping date
- Requires valid tracking information
🔒 Theft Protection
- Covers packages marked "delivered" but not received
- Claim window: 5-15 days after delivery date
- May require police report for claims over $500
📋 Shipping Damage Protection
- Covers items rendered unusable due to transit damage
- Claim window: 15 days from delivery date
- Photographic evidence required
Replacement & Refund Options
- Replacement with identical item (preferred option)
- Full product refund if replacement unavailable
- Replacement shipped via standard ground shipping
❌ Exclusions
- Intentional damage
- Normal wear and tear
- Improper storage or handling after delivery
- Packages shipped outside contiguous United States
💰 Simple Pricing
per Order
Frequently Asked Questions
Q: Is Confidence Shield mandatory?
A: No, it's completely optional and can be added at checkout.
Q: How quickly are claims processed?
A: Most claims are reviewed within 5-7 business days.
Q: What if my item is out of stock?
A: We'll provide a full refund or help you select an alternative product.
Q: Can I add protection after placing my order?
A: Confidence Shield must be added at the time of purchase.
Ready to Submit a Claim?
- Visit myhairmail.com/confidence-shield
- Have your order number and tracking information ready
- Be prepared to upload supporting documentation
- Complete online claim form
